PLEASE NOTE:
ORDERS CAN ONLY BE SHIPPED TO THE CREDIT CARD BILLING ADDRESS (NO EXCEPTIONS)
*YOUR ORDER WILL BE CANCELLED IF NOT SHIPPED TO BILLING ADDRESS*
The best way to contact us is via E-Mail
ORDERS CAN ONLY BE SHIPPED TO THE CREDIT CARD BILLING ADDRESS (NO EXCEPTIONS)
*YOUR ORDER WILL BE CANCELLED IF NOT SHIPPED TO BILLING ADDRESS*
The best way to contact us is via E-Mail
Sales@SportTeamProducts.Com
Please be sure to enter the correct billing address and CVV code from the back of your credit card,
otherwise your order will be automatically cancelled
PLEASE NOTE: ORDERS CAN ONLY BE SHIPPED TO THE CREDIT CARD BILLING ADDRESS (NO EXCEPTIONS)*YOUR ORDER WILL BE CANCELLED IF NOT SHIPPED TO BILLING ADDRESS*
Credit Card, billing will appear on your statement as ZIEBERTS
We can only ship orders to the address on the Credit Card.
To protect our customers from fraudulent transactions
Shipping address must match the address on your credit card statement or your order cannot be processed.
Our apologies for any inconvenience this may cause you.
We cannot ship to P.O. Boxes, APO/FPO (military) or international addresses
We Do Not Deliver to Alaska, Hawaii and Canada.
Also, we do not have the capability to validate funds on cards issued by foreign banks.
Alternate Payment::
Payment by Money Order or Bank Check ONLY
NO PERSONAL CHECKS
Send item Number and payment to:
ZIEBERTS
27068 LA PAZ ROAD # 312
ALISO VIEJO CA. 92656
Our warehouse is only open on business days which are Monday through Friday excluding holidays.
All US packages are shipped by Ground service from California.
We can not guarantee how long it will take to get to you.
We do our best to process and ship your order as fast as possible however we can not guarantee when your order will be shipped.
Return Policy:
You will be responsible for return postage.
Packages can be returned in unused condition for a credit of the purchase price less a 20% restocking fee.
Cancellations on ordered pieces will be assessed a 20% restocking fee.
Please note: Shipping charges are NOT refundable
NO REFUNDS WILL BE GIVING AFTER 7 DAYS OF DELIVERED MERCHANDICE
All returns require an RMA number (Return Merchandise Authorization Number) from us to receive a credit.
Please email us at Sales@SportTeamProducts.Com to receive an RMA number.
The RMA process takes approximately one day.
When shipping a return, please be sure to include all of the product's parts, all of the original packaging, and all of the manuals and paperwork which were included in the original packaging.
You will be responsible for return postage.
Replacements will be shipped after we receive and process your returned product.
Packages can be returned in unused condition for a credit of the purchase price less a 20% restocking fee.
Cancellations on ordered pieces will be assessed a 20% restocking fee.
Please note: Shipping charges are NOT refundable
SportTeamProducts will gladly accept returns and credit your charge card, minus shipping and handling costs, within 7 days of purchase.
All products must be returned in the original packaging.
(This includes all tags and item containers).
Failure to do so may result in a minimum 20% restocking fee.
We will not accept returns on items that have been washed, used, worn or missing tags.
Close-out items are considered final purchases and may not be returned, unless there is a manufacturer defect that is not listed on the buy page of the website.
Product Damaged in Transit
It is SportTeamProducts policy to ensure all items shipped from our facility are packed according to "Best Business Practices", and leave our facility in good condition, free of any damage, other than unknown manufacturers defects.
Once a package leaves our facility, UPS assumes responsibility for delivering the package free of damage.
If an item is damaged in transit, SportTeamProducts will file a claim with UPS.
Once UPS resolves a claim, SportTeamProducts will provide a substitute product of equal value to the customer.
If the item is urgently needed, the customer also has the choice of purchasing an additional item.
Once the claim is resolved with UPS, the customer will be refunded the amount of the purchase.
McFarlane Products
SportTeamProducts will NOT accept returns for McFarlane products unless the figure itself is damaged.
SportTeamProducts will take every precaution to ensure the clamshell is in good condition when boxed and shipped.
SportTeamProducts will not assume responsibility if the clamshell is damaged in transit to the customer address.
SportTeamProducts will assist you with any claims against the carrier for damaged goods.
Franklin Products
If the Franklin product you ordered is missing an item, or damaged, you may contact Franklin directly at 877 225-8647 ext 178.
Two simple steps to return your product:
1) Email Sales@SportTeamProducts.Com for a Return Authorization number.
For your protection, packages shipped to our warehouse without a Return Authorization number will not be accepted, and immediately returned to the sender.
2) Write the Return Authorization number on the outside of the package.
Unless previously approved by SportTeamProducts Customer Service, all return postage is the responsibility of the sender.
Please send all return items to
Zieberts, 27068 La Paz Road # 312, Aliso Viejo, CA 92656.
Attn: "Retail Return" plus Return Authorization Number.
All returns without a Return Authorization Number on the package will be refused. No Exceptions.
All returns are subject to inspection by the Team at SportTeamProducts.
Customized Jerseys as well as previously used products may not be returned.
PLEASE NOTE: ORDERS CAN ONLY BE SHIPPED TO THE CREDIT CARD BILLING ADDRESS (NO EXCEPTIONS)*YOUR ORDER WILL BE CANCELLED IF NOT SHIPPED TO BILLING ADDRESS*
Credit Card, billing will appear on your statement as ZIEBERTS
We can only ship orders to the address on the Credit Card.
To protect our customers from fraudulent transactions
Shipping address must match the address on your credit card statement or your order cannot be processed.
Our apologies for any inconvenience this may cause you.
We cannot ship to P.O. Boxes, APO/FPO (military) or international addresses
We Do Not Deliver to Alaska, Hawaii and Canada.
Also, we do not have the capability to validate funds on cards issued by foreign banks.
Alternate Payment::
Payment by Money Order or Bank Check ONLY
NO PERSONAL CHECKS
Send item Number and payment to:
ZIEBERTS
27068 LA PAZ ROAD # 312
ALISO VIEJO CA. 92656
Our warehouse is only open on business days which are Monday through Friday excluding holidays.
All US packages are shipped by Ground service from California.
We can not guarantee how long it will take to get to you.
We do our best to process and ship your order as fast as possible however we can not guarantee when your order will be shipped.
Return Policy:
You will be responsible for return postage.
Packages can be returned in unused condition for a credit of the purchase price less a 20% restocking fee.
Cancellations on ordered pieces will be assessed a 20% restocking fee.
Please note: Shipping charges are NOT refundable
NO REFUNDS WILL BE GIVING AFTER 7 DAYS OF DELIVERED MERCHANDICE
All returns require an RMA number (Return Merchandise Authorization Number) from us to receive a credit.
Please email us at Sales@SportTeamProducts.Com to receive an RMA number.
The RMA process takes approximately one day.
When shipping a return, please be sure to include all of the product's parts, all of the original packaging, and all of the manuals and paperwork which were included in the original packaging.
You will be responsible for return postage.
Replacements will be shipped after we receive and process your returned product.
Packages can be returned in unused condition for a credit of the purchase price less a 20% restocking fee.
Cancellations on ordered pieces will be assessed a 20% restocking fee.
Please note: Shipping charges are NOT refundable
SportTeamProducts will gladly accept returns and credit your charge card, minus shipping and handling costs, within 7 days of purchase.
All products must be returned in the original packaging.
(This includes all tags and item containers).
Failure to do so may result in a minimum 20% restocking fee.
We will not accept returns on items that have been washed, used, worn or missing tags.
Close-out items are considered final purchases and may not be returned, unless there is a manufacturer defect that is not listed on the buy page of the website.
Product Damaged in Transit
It is SportTeamProducts policy to ensure all items shipped from our facility are packed according to "Best Business Practices", and leave our facility in good condition, free of any damage, other than unknown manufacturers defects.
Once a package leaves our facility, UPS assumes responsibility for delivering the package free of damage.
If an item is damaged in transit, SportTeamProducts will file a claim with UPS.
Once UPS resolves a claim, SportTeamProducts will provide a substitute product of equal value to the customer.
If the item is urgently needed, the customer also has the choice of purchasing an additional item.
Once the claim is resolved with UPS, the customer will be refunded the amount of the purchase.
McFarlane Products
SportTeamProducts will NOT accept returns for McFarlane products unless the figure itself is damaged.
SportTeamProducts will take every precaution to ensure the clamshell is in good condition when boxed and shipped.
SportTeamProducts will not assume responsibility if the clamshell is damaged in transit to the customer address.
SportTeamProducts will assist you with any claims against the carrier for damaged goods.
Franklin Products
If the Franklin product you ordered is missing an item, or damaged, you may contact Franklin directly at 877 225-8647 ext 178.
Two simple steps to return your product:
1) Email Sales@SportTeamProducts.Com for a Return Authorization number.
For your protection, packages shipped to our warehouse without a Return Authorization number will not be accepted, and immediately returned to the sender.
2) Write the Return Authorization number on the outside of the package.
Unless previously approved by SportTeamProducts Customer Service, all return postage is the responsibility of the sender.
Please send all return items to
Zieberts, 27068 La Paz Road # 312, Aliso Viejo, CA 92656.
Attn: "Retail Return" plus Return Authorization Number.
All returns without a Return Authorization Number on the package will be refused. No Exceptions.
All returns are subject to inspection by the Team at SportTeamProducts.
Customized Jerseys as well as previously used products may not be returned.